Over the years we have heard the same questions time and time again from online and offline retailers all looking for an ideal solution to help process orders as quickly and as cheaply as possible. With so much competition online for both sides. We have a few tricks up our sleeve including the ownership of all our warehouse space unlike most that lease giving them bigger overheads to manage which will reflect on your pricing. We employ the best and most experienced fulfilment and logistics people in the industry and we have had 30 years of trading so you know we will not be going anywhere in a hurry.
But unlike some a few bullet points to highlight our commitment to our service to you:
- No Setup Fees – For software, for account setup or for API connections to your shopping channels
- No Minimum Volumes – No matter if you’re a startup or an established retailer. We won’t penalise you for not reaching dizzy heights.
- No Minimum Contracts – Let’s work together to build your processes and order volume. Stay as long as you want. If we have been doing a poor job then some of our clients wouldn’t have been for us for so long. We see our processes as an extension of your business and without your success we don’t have any.
Let’s talk money. Our charges are competitive and flexible we understand that in order to win your work we need to be open and discuss all postage, packaging, picking and storage costs separate. We are transparent and are happy to talk savings in order to move forward.
Timelines are important in fulfilment. We are happy to work with a SLA (Service Level Agreement) to help manage expectations for all parties concerned. Ultimately we need to keep your clients happy managing all returns and queries as they occur to maintain service excellence.
We give full training on our software tools to help you manage all order queries and stock management so you can be even more efficient. What more could you need.
Oh yeah. One phone number to one point of contact that knows your products and has access to your orders are always available no matter your business size.
Want to know more about moving your business to CBF Fulfilment? We would love to hear from you. Why not call us today on 01242 802140 or fill in one of our enquiry forms and we will come back with all the answers.