Charity Ecommerce Fulfilment and Contract Packing

We are a 3PL fulfilment service for all national and international charities that need a UK site to store and process ecommerce, merchandise and promotional materials. We pick and pack up to 250,000 items per month for all sizes of charities and businesses, we are always looking to grow by supporting your cause.

We support all sales marketplaces and shopping cart channels to pick and pack your orders to support your fundraising and charity work.

Keeping it simple and efficient.

We guarantee a same day dispatch of your goods.

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WE STORE

Securely and efficiently in our heated Warehouse

Our warehouse is our own, We have a large space able to securely store pallets from only £2.00 per week, boxes and goods on pick pack bays ready for your customers to order. Come and see us.

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WE PACK

Contract Packing or Order Fulfilment. We are ready!

Daily order processing from £0.50 per order or contract packing projects, we work with them all. Receiving orders from all sales channels we can pick/pack and dispatch the same day of order regardless of volumes.

*T&Cs may apply.

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WE DISPATCH

Any size of consignment, anywhere in the world.

Our teams work with all packing suppliers as well as the National Couriers, Royal Mail and Pallet Networks all day every day. Talk to them about how to ship your orders securely and efficiently.

We have seen and processed order for all types of charity products:

Ecommerce sales channels
Direct Mail
Points of Sale materials (POS)
Event Merchandise
Publication storage and order processing
Marketing materials
Fundraising tools and assets
Promotional materials
Sports Equipment
Medical supplies and equipment
and Toys

Charity Contract Packing

Our dedicated contract packing warehouse and team are there to help you build completed bundles/kits and products to be stored and called off whenever you need.

  • Reboxing
  • Relabelling
  • Quality Control Checking
  • Returns Management
  • Donation Management
  • Kit Building
  • Bulk order processing
  • New product rollouts

Our contract packing team will also relabel, rebox and QC products from all types of suppliers. We have even been known to help with new product rollouts.

Onboarding

Our processes are fast and efficient.
With no setup, integration and management costs.
We are always keen to work with the charity sector to give you access to our tools. You maybe moving from one existing provider or are in need of a site in the UK. We can help you transition, training your staff on our processes and tools to help you be more efficient and without disruption or delay to order workflow.

Looking for good communication?

We are class leading with a dedicated Client Service Team to help you with all your daily contact, a support ticket process for returns and ongoing projects as well as our query processes to speak directly to our picking teams about order specifics. We need you to be able to communicate on all levels so that you can deliver your ecommerce and promotional products to your clients.

Storage

Pallets, cartons, containers we are used to them all. With online tools to book shipments into our warehouses, we keep you in control of your supply chains.

We work volumetrically with our storage charges. So, you are never paying for space not allocated to you. We can commit to specific space and staff if required.

Goods In

We deal with containers, pallets and cartons of goods being shipped in from all over the world daily. Booking your shipment in is simple, upload the details to our online tools and we will agree a shipment date between us to manage the labour required to make your charities products ready for picking and ordering.

Charity Order Processing and Integrations

We operate via a central online platform that will integrate into your sales channels and processes enabling us to pulldown or have your staff create orders, allocating stock and helping steer the urgency of the orders where required.

Need to manage lot and batch information in your order processing?  Not a problem, our online tools will help you choose batched products and report/notify correctly on expiry dates.

Your staff can login anytime (if allowed) to manage inventory levels, process orders and communicate directly to the picking teams to help with order specifics.

We operate at 98% same day dispatch on all our orders on our system. The 2% are broken down to larger more complex multi-site rollouts and customer delayed dispatches to hold back on shipping until the receiver is ready for your medical shipment.

Processing times

We can work as fast as you need us to.  We operate in a Perfect Operating Fulfilment (POF) world.  Your clients will more often than not be able to operate as quickly as us with our order processing. So we are able to manage dispatch dates and process order to satisfy your clients not hamper their processes. We can be as flexible as you would like us to be.

Understanding delivery performance, accurate delivery documentation, damage reporting and timeline traceability, your products can be located on pallets and picking locations all readily available for ordering anytime.

Picking/packing and dispatching orders to travel across the world daily, no matter the size of order. Our team will work with you help manage your charities shipments, international customs paperwork and commodity codes to help aid the travel times.

Picking Accuracy

We talk the same language or SKU names or numbers, lot numbers and batch codes.  Our focus is always on barcode verification and the ability to pick/pack and dispatch your orders when you need them to be shipped.

With over 99.8% accuracy on all product lines in our warehouses, we are a trusted 3PL for our charity clients to fulfil and process their orders.

We would be delighted to talk to you about your Charity Fulfilment needs...

We are all about the best reviews
for you and our processes.

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Your brand and online presence will not grow if your fulfilment partner lets you down with poorly packed and mispicked items. We are all hunting for the 5-star review and together we actively work on providing the processes and tracking to keep you and your customers informed.

Testimonial: alya skin. - Cosmetics & Beauty

"We assigned CBF Fulfilment as our third party logistics company for UK orders 2 years ago.

They have been nothing short of amazing to work with, they are extremely quick to despatch orders and have a team that are always so willing to help when needed.

As an ecommerce business owner that has worked with multiple 3PL companies and can safely say that CBF Fulfilment has been the best we have ever worked with in all the years."

 

alya skin.

Testimonial: Climbingvan - Books and Publication

"We run Climbingvan, a resource for helping people with self-build van conversions. Last year we wrote our book, The Van Conversion Bible, which explains exactly how to convert a campervan.
As we live full-time in our own van and work remotely from the road, it's not possible for us to manage our own fulfilment. CBF help us to get our book into the hands of our customers all across the country, as well as fulfilling our wholesale orders to larger suppliers. We appreciate their flexibility and the bespoke service they are able to offer us. The world of ecommerce was new to us, and the team at CBF have been really helpful in making everything possible for us, and are always friendly and quick to respond."

 

Charlie & Dale
Climbingvan

Testimonial: Lola + Blake - Clothing & Accessories

"I’ve been really pleased with the service I have received from CBF. Each business is unique, and mine certainly has a lot of personalisation options and additions that customers request. CBF worked to implement these and find solutions to ensure that my brand remained as personal as when I individually wrapped and sent each order myself from my dining room table! Recent reviews from customers have remained positive with special mentions to the quality of the luxury gift wrap and the nice touch of personal notes."

 

Kat Paterson-Browne
Lola + Blake

Testimonial: Bodyhero - Health and Fitness

"CBF have been great in facilitating all aspects of our direct to consumer and business to business order fulfilment as our chosen 3PL company.

The team are always really helpful and resolve any questions or issues in a timely fashion."

 

Andy Birch
Bodyhero

Testimonial: Hyde & Hare - Luxury Cowhide Accessories

"CBF has been brilliant from start to finish in managing our fulfilment and distribution. What stands out is their ability to take initiative when processing orders and their support has been fundamental to our growth."

 

Piers Dickinson
Hyde & Hare

Testimonial: Dodo Pad - Books & Publication

"Moving to CBF has enabled us to improve our service to our own eCommerce customers – next day delivery and orders always despatched on time with full tracking – as well as navigate increasingly complex international shipping.
We are a small business with a peak at Christmas. CBF has given us the flexibility we needed, which was not possible when we were managing fulfilment in house."

 

Mafalda McCarthy
Dodo Pad

Testimonial: Lateral Line / Artemi Rum - Spirits Alcohol

"CBF has enabled us to establish our E-commerce platform initially through sales through Amazon. The service was very easy to set up, streamlined and efficient. Whenever any queries arise, they are very quickly dealt with by the CBF staff. We are very pleased to be working with CBF."

 

Arun Mahtani
Lateral Line

Testimonial: iNKSHIP. - Posters & Prints

"CBF have handled my orders for almost five years now, which single-handedly allowed me to grow from a bedroom business to a scale I could never have handled myself. I’m really grateful to the hard-working warehouse team who always fulfil my orders to a very high standard, and never seem to miss a beat."

 

Sam Hipwell
iNKSHIP.
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Your 3PL Ecommerce Fulfilment, Distribution Centre and Contract Packing partner. Planned, Integrated, Packed and Delivered.

T: 01242 802140

 

CBF Fulfilment
1-11 Alvin Street
Gloucester
GL1 3EJ
UNITED KINGDOM

We would love to hear from you. Let's get started.

Main Fulfilment Enquiry Form