Planning your Fulfilment Services can be a process nightmare. All the various packaging options, postage options and processes to plan to have your item picked and packed correctly to ensure customer satisfaction is a minefield.
All this needs sorting even before you try to look at how to streamline the order descriptions and stock tracking from your website(s). Fear not! We have been looking after the fulfilment of goods for years and we have the processes all wrapped up. With secure storage, some of the fastest picking and packing processes around and software to integrate any volume of orders from most of the major shopping carts online. We are your fulfilment service toolbox.
- Secure Warehousing and Storage
Our dedicated picking and packing warehouse is geared up for same day dispatch. Your orders and customer service are our priority. With Access control, CCTV and Alarm systems to support all insurance specifications, your goods are in safe hands and kept at ambient temperatures to avoid all climate-related issues.
- Pallet and Pick pack bays
We have racking bays for all shapes and sizes of stock. Pallet spaces for bulk storage and pick and pack racking for easy to access more popular lines. Need something different? We are flexible with our storage so your items can have a home with us.
- Free shopping cart software integration and stock controls
Our online tools run everything. From Stock controls, warehouse management and pallet allocation to staff order processing, API integration to all your shopping channels and couriers to full reporting for you to see all jobs, what stage they're at and all the breakdowns of performance to show we are doing what we say we are. We offer these tools for free to all our customers so we can work together seamlessly. Even the setup is free and not many fulfilment service providers can say that! With 24/7 access to see your stock levels, book in stock into the warehouse and even process and update orders directly.
- Dedicated Account Managers
Our team of account managers work with our clients as part of their team. We make a point of training them on the products and the best way to pack to preserve and keep postage costs down. We work with our clients to plan marketing rollouts, sale items, dated stock, kit building, relabelling, reboxing and quality control checks.
- Barcode verification picking
Your items may come in multiple SKUs or lines. We work towards 100% accuracy in our picking. With all those variances in colour, size and product ranges we can allocate your barcodes into our fulfilment processes or we can add barcodes if required. All our picking staff use barcode readers to pick your stock and its relevant packaging correctly. Remember our online tools are all live, once an item is picked you will be able to see the status updated and your shopping channel (your website or any online portal) your customer should be notified of the dispatch and the relevant consignment numbers and delivery information.
- Royal Mail, DSA and all courier networks covered
We work with all national next day couriers, pallet networks, the Royal Mail and a large managed team of independent drivers. We process orders the same day they all go out on various services as your customers will all have different requirements, tracked, signed, 1st class, 2nd class, same day and in all sizes of shipments. Talk to us about finding the most efficient way to send your items.
- Hand Finishing Teams
We've got the fastest team in the west when it comes to adding labels, reboxing, kit building, bulk packing and quality control checking. Working on projects all year long we pack for TV channel launches and wholesale distribution. Our team often works on a per unit cost or by the hour and often under tight time constraints for product rollouts or marketing launches. Talk to us about shipping stock into us for hand finishing and adding those finishing touches ready for distribution.
- Packaging sourcing/supply team
Our buying team have been in place for over 30 years and with over 650 managed suppliers in the UK and Europe, we have been helping our fulfilment customers procure printed items, packaging, labels, promotional items, artwork creation and managing logistics. Want us to work with your establish suppliers for specific goods? We will happily help with your buying power to support your products.
We have seen it all from most industries including, Learning and Development, Pet products, Toys, Cosmetics, Hair Care, Gadgets, Tools and Home/Garden products. All your goods can be managed correctly and looked after in the way that you would expect. Our fulfilment services are flexible and with your input, we will always find a solution to help process quicker and make sure we can pack your items within your budget.
We are able to cope with seasonal products too. Where others struggle to plan packing staff and processes are not as robust delays can occur when your goods need to be at their quickest out the door. So with CBF our fulfilment services can cope with Christmas, Easter, Summer rushes, and even ad-hoc marketing busts. So trust in us to get the job fulfiled correctly every time.
Want to know more? We would love to hear from you. Call us today on 01242 802140 or contact us via one of our enquiry forms.