Sometimes relationships just break down. Regardless of the injustice and who was wrong we can help pick up the pieces to keep your orders going out the door with minimum disruption and downtime.
Here’s what you need to consider for us to react fast for you:
1. How much stock are you storing with your existing fulfilment service provider and do you have shipments due in from manufacturers?
We have a team of freight forwarders that can pick up your stock from all over the world and help organise the logistics and with some surprising cost benefits. All we need to know is volumes and when you wanted it collected we will do the rest.
2. Storage allocation in our warehouse
Do you store your goods on pallets, pick/pack bays or combinations of both? Once we have notice that your stock is coming into the warehouse we can assign you all the appropriate bay structure to keep your stock safe and easily accessible. Just tell us how and we will happily accommodate no matter how fragile or awkwardly sized the items are.
3. Software Integration headaches to eliminate.
Now you know your SKUs and stock levels. ship them over to us as a spreadsheet and we can upload them to our software at no charge. You need to speak to us about your shopping channels I.e. How are you getting your orders? Your website, Amazon, eBay, Not on the high street, Tesco Direct or any others. we can link your order directly to your stock and we can process the same day.
4. Getting your postage accounts in order
How are you sending your items out? Through a courier next day service, same day drops, Royal Mail or Wholesaler collections. We can manage them all using your internal accounts or using ours. We need to know your delivery expectations and we can help get the services live for you.
5. Account management expectations
Finally one of the most important aspects. All our clients have individual requirements to help them with their workflow. Tell about the reporting and communication you need to know about and we will happily tailor our service to you. Talk to us about your returns policy and processes and how you would like us to manage your waste or recycling.
Fulfilment services needn’t be complicated regardless of how many SKUs or numbers of orders you need processing. We have the capacity to cope with the largest of MCRs (Multiple Channel Retailers) and their often over-complicated booking in processes so you minimise your VCB (Vendor Charge Back) exposure. We can even work with Chep pallets if required.
Talk to us about what you want out of a fulfilment service and we will react accordingly. Call 01242 802140 or fill in one of our enquiry forms to get started.