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Contract Packing & Ecommerce Fulfilment

Since the advent of COVID, a lot has changed at CBF Fulfilment.

We have grown considerably, with a new warehouse site live, and a new operations team managing the warehouse.
But we want to work with you!

We have had a complete overhaul of staff and processes.
Our main aim was to create a better relationship with clients and ensure that each and every aspect of the warehouse runs as smoothly as possible.

We have completely reworked the warehouse locations and structure with each product having its own individual location.
This has also allowed us to half the overall pick, pack and dispatch time, yet keep to an extremely low 0.4% miss-pick rate.
In doing this we have been able to increase the number of ‘same day’ dispatch orders over the last year. We are currently at 97.2% of orders being dispatched on the same day and we will continue to do everything we can to better this number yet again.

We have developed a brand new onboarding process to ensure that your transition into us is as stress-free as possible.
Ensuring a smooth transition and onboarding has resulted in an overall better client experience, which has also given our clients the time and opportunity to focus on growing their business.

Our experienced and dedicated staff members are always happy to sit down and discuss any concerns you may have.
We understand the potential for stress and worry when handing your stock and order processing over to a 3PL fulfilment warehouse and we want to work with you to retain as much attention to detail and customer experience, whilst providing you with the platform to scale up you business seamlessly.

We have implemented a new training program in which you will be able to sit down with one of our team who will guide you through everything you possibly need to know about the system and processes we use and how we ask you to use them.

We pride ourselves on having approachable and knowledgeable staff, meaning no matter what the problem or question is we will be able to lend a hand.

Our dedicated Client Services Team are always just a call or ticket away from solving any issue you might be experiencing, or they will be able to put you in touch with the person our team who can.

We will continue to improve all processes we have in place.

Together, 5 star reviews are possible for every order.

Do you like the sound of what you hear?

Drop us call for an informal, yet informative chat on 01242 802140
or pop us an email at support@cbfnet.co.uk to get things started.

Jump on over to @ecommercefulfilment on Instagram and check out the testimonials on our website to see some of the great work we're doing.

We look forward to hearing from you.

Testimonial: alya skin. - Cosmetics & Beauty

"We assigned CBF Fulfilment as our third party logistics company for UK orders 2 years ago.

They have been nothing short of amazing to work with, they are extremely quick to despatch orders and have a team that are always so willing to help when needed.

As an ecommerce business owner that has worked with multiple 3PL companies and can safely say that CBF Fulfilment has been the best we have ever worked with in all the years."

 

alya skin.

Testimonial: Climbingvan - Books and Publication

"We run Climbingvan, a resource for helping people with self-build van conversions. Last year we wrote our book, The Van Conversion Bible, which explains exactly how to convert a campervan.
As we live full-time in our own van and work remotely from the road, it's not possible for us to manage our own fulfilment. CBF help us to get our book into the hands of our customers all across the country, as well as fulfilling our wholesale orders to larger suppliers. We appreciate their flexibility and the bespoke service they are able to offer us. The world of ecommerce was new to us, and the team at CBF have been really helpful in making everything possible for us, and are always friendly and quick to respond."

 

Charlie & Dale
Climbingvan

Testimonial: Lola + Blake - Clothing & Accessories

"I’ve been really pleased with the service I have received from CBF. Each business is unique, and mine certainly has a lot of personalisation options and additions that customers request. CBF worked to implement these and find solutions to ensure that my brand remained as personal as when I individually wrapped and sent each order myself from my dining room table! Recent reviews from customers have remained positive with special mentions to the quality of the luxury gift wrap and the nice touch of personal notes."

 

Kat Paterson-Browne
Lola + Blake

Testimonial: Bodyhero - Health and Fitness

"CBF have been great in facilitating all aspects of our direct to consumer and business to business order fulfilment as our chosen 3PL company.

The team are always really helpful and resolve any questions or issues in a timely fashion."

 

Andy Birch
Bodyhero

Testimonial: Hyde & Hare - Luxury Cowhide Accessories

"CBF has been brilliant from start to finish in managing our fulfilment and distribution. What stands out is their ability to take initiative when processing orders and their support has been fundamental to our growth."

 

Piers Dickinson
Hyde & Hare

Testimonial: Dodo Pad - Books & Publication

"Moving to CBF has enabled us to improve our service to our own eCommerce customers – next day delivery and orders always despatched on time with full tracking – as well as navigate increasingly complex international shipping.
We are a small business with a peak at Christmas. CBF has given us the flexibility we needed, which was not possible when we were managing fulfilment in house."

 

Mafalda McCarthy
Dodo Pad

Testimonial: Lateral Line / Artemi Rum - Spirits Alcohol

"CBF has enabled us to establish our E-commerce platform initially through sales through Amazon. The service was very easy to set up, streamlined and efficient. Whenever any queries arise, they are very quickly dealt with by the CBF staff. We are very pleased to be working with CBF."

 

Arun Mahtani
Lateral Line

Testimonial: iNKSHIP. - Posters & Prints

"CBF have handled my orders for almost five years now, which single-handedly allowed me to grow from a bedroom business to a scale I could never have handled myself. I’m really grateful to the hard-working warehouse team who always fulfil my orders to a very high standard, and never seem to miss a beat."

 

Sam Hipwell
iNKSHIP.
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Your 3PL Ecommerce Fulfilment, Distribution Centre and Contract Packing partner. Planned, Integrated, Packed and Delivered.

T: 01242 802140

 

CBF Fulfilment
1-11 Alvin Street
Gloucester
GL1 3EJ
UNITED KINGDOM

We would love to hear from you. Let's get started.

Main Fulfilment Enquiry Form