Fulfilment House Due Diligence Scheme (FHDDS) and what it means to you.

The Fulfilment House Due Diligence Scheme (FHDDS) is a regulatory framework introduced by HM Revenue and Customs (HMRC) in the UK to combat VAT fraud in the e-commerce sector. This scheme requires fulfilment houses like CBF, which store goods imported from outside the EU (now updated to reflect Brexit and apply to non-UK imports) via our customers and their manufacturers, to register with HMRC and comply with specific due diligence and record-keeping requirements.

The primary aim of the FHDDS is to ensure that non-UK businesses selling goods via e-commerce platforms comply with UK tax regulations, particularly VAT obligations. By targeting fulfilment houses, the UK government seeks to prevent VAT evasion by foreign sellers who might otherwise avoid declaring and paying VAT.

FHDDS aims to ensure that fulfilment houses like us at CBF Fulfilment, which store goods imported from outside the UK on behalf of sellers, comply with UK tax and customs regulations. This scheme is crucial for maintaining the integrity of the supply chain and preventing tax evasion and fraud.  Over 80% of goods in our warehouses are imported from foreign manufacturers and over 60% of our clients are based offshore.

Why Registration is Mandatory

If your 3PL business stores goods in the UK for sellers established outside the UK, you are required to register under the FHDDS. This registration is mandatory for several reasons:

  1. Compliance with UK Law: Operating without FHDDS registration is illegal. Businesses must apply for and receive approval from HMRC before commencing operations.
  2. Preventing Tax Evasion:The scheme helps HMRC monitor and ensure that overseas sellers comply with UK tax obligations, reducing the risk of tax evasion.
  3. Maintaining Supply Chain Integrity: Registration ensures that all parties in the supply chain are accountable and adhere to due diligence practices.

Benefits to Your Clients and Potential Customers

  1. Trust and Credibility: Being registered under the FHDDS demonstrates your commitment to legal compliance and ethical business practices. This builds trust with your clients and potential customers.
  2. Reduced Risk: Clients can be assured that their goods are handled by a compliant and reputable 3PL provider, reducing the risk of legal issues and penalties.
  3. Enhanced Transparency: Registration requires maintaining detailed records and conducting due diligence checks, which enhances transparency and accountability in your operations.

 

What is the impact on Foreign Businesses not based in the UK?

Legal Compliance

Foreign businesses looking to sell products in the UK through e-commerce must ensure their chosen 3PL/fulfilment partner is registered under the FHDDS. This is crucial because non-compliant fulfilment houses cannot legally store goods imported into the UK. Using a registered fulfilment house helps ensure the foreign business meets its VAT obligations and avoids potential penalties or legal issues.

 

VAT Registration

It is mandatory for foreign sellers to register for VAT in the UK if their taxable turnover exceeds the VAT registration threshold or if they choose to operate under the UK VAT regime. This registration is necessary for accounting for VAT on sales to UK consumers and must be handled regardless of whether the fulfilment house is FHDDS-registered.

 

Record Keeping and Documentation

Foreign businesses must maintain accurate records of their transactions, including:

- Details of goods stored in the UK.

- Sales invoices.

- VAT records and returns.

 

These records need to be thorough and compliant with UK tax laws to ensure proper VAT declaration and payment.

 

What are the requirements for us as your chosen 3PL order processing partner?

FHDDS Registration

The most critical requirement is that the chosen third-party logistics (3PL) partner must be registered under the FHDDS. This registration indicates that the fulfilment house complies with the due diligence and reporting standards set by HMRC, which includes:

- Conducting regular checks on their clients (the foreign businesses) to ensure they are VAT-registered.

- Keeping accurate records of the goods stored and dispatched.

- Reporting any suspicious activities or non-compliance to HMRC.

 

Due Diligence Practices

The 3PL partner must perform rigorous due diligence, including:

- Verifying the identity and VAT registration status of their clients.

- Maintaining detailed records of the goods stored, including descriptions, quantities, and movement logs.

- Ensuring clients are aware of and comply with UK VAT regulations.

 

Record Keeping

Fulfilment houses must keep comprehensive records, which include:

- The import entry numbers.

- The nature and quantities of goods stored.

- Records of orders and dispatches.

- Evidence of VAT paid on goods.

These records are crucial for HMRC audits and must be retained for at least six years.

 

Legal Trade Requirements

VAT Registration and Compliance

Foreign businesses must ensure they are VAT-registered in the UK if required and that they adhere to ongoing VAT obligations, including filing VAT returns and paying any VAT due.

 

Accurate Labelling and Documentation

Goods must be correctly labelled and documented. This includes:

- Accurate customs declarations.

- Correct HS codes for goods.

- Proper labelling for compliance with UK product regulations (e.g., CE marking for certain products).

 

Adherence to UK Import Regulations

Businesses must comply with all UK import regulations, which may include:

- Import duties and tariffs.

- Compliance with product standards and safety regulations.

- Correct packaging and labelling according to UK laws.

 

Consequences of Choosing a Non-Registered 3PL

If a 3PL provider is not registered under the FHDDS, it can have severe implications:

  1. Legal Penalties: Operating without FHDDS registration can result in significant penalties, including fines up to £10,000 and potential criminal prosecution.
  2. Goods Forfeiture: Goods stored by an unregistered fulfilment house are liable to be seized and forfeited by HMRC3.
  3. Reputational Damage: Clients may lose trust in a 3PL provider that fails to comply with legal requirements, leading to reputational damage and loss of business.
  4. Operational Disruptions: Non-compliance can lead to operational disruptions, including the suspension of services and legal proceedings.

Registering your 3PL business under the FHDDS is not just a legal requirement but a strategic move to enhance your business’s credibility, trustworthiness, and operational efficiency. It reassures your clients and potential customers that their goods are in safe hands, and managed by a compliant and reputable provider. Non-compliance, on the other hand, can lead to severe legal, financial, and reputational consequences. Therefore, ensuring your 3PL business is registered under the FHDDS is essential for sustainable and successful operations.

The FHDDS plays a crucial role in ensuring VAT compliance for foreign businesses selling goods in the UK via e-commerce. It imposes specific responsibilities on fulfilment houses and their clients, requiring meticulous record-keeping and due diligence. Foreign businesses must carefully select their 3PL partners to ensure they are FHDDS-registered and compliant, facilitating legal and smooth trading operations in the UK market. Compliance with these regulations not only helps in avoiding legal issues but also builds trust and credibility with UK consumers and authorities.

Keeping it simple and efficient.

We guarantee a same day dispatch of your goods.

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WE STORE

Securely and efficiently in our heated Warehouse

Our warehouse is our own, We have a large space able to securely store pallets from only £2.00 per week, boxes and goods on pick pack bays ready for your customers to order. Come and see us.

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WE PACK

Contract Packing or Order Fulfilment. We are ready!

Daily order processing from £0.50 per order or contract packing projects, we work with them all. Receiving orders from all sales channels we can pick/pack and dispatch the same day of order regardless of volumes.

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WE DISPATCH

Any size of consignment, anywhere in the world.

Our teams work with all packing suppliers as well as the National Couriers, Royal Mail and Pallet Networks all day every day. Talk to them about how to ship your orders securely and efficiently.

Need help getting your packaging right?

We store hundreds of different types of packaging from padded envelopes and postal boxes to mailer bags and larger boxes.  We can help you choose the right eco-friendly filler options from starch loose fill to branded brown paper fill.

Our suppliers can brand tape for you and produce branded boxes if you need them. Let's work together to get your customers their shipments delivered safely and in style.

Testimonial: alya skin. - Cosmetics & Beauty

"We assigned CBF Fulfilment as our third party logistics company for UK orders 2 years ago.

They have been nothing short of amazing to work with, they are extremely quick to despatch orders and have a team that are always so willing to help when needed.

As an ecommerce business owner that has worked with multiple 3PL companies and can safely say that CBF Fulfilment has been the best we have ever worked with in all the years."

 

alya skin.

Testimonial: nohma.com - Books and Publication

"We run nohma.com, a resource for helping people with self-build van conversions. Last year we wrote our book, The Van Conversion Bible, which explains exactly how to convert a campervan.
As we live full-time in our own van and work remotely from the road, it's not possible for us to manage our own fulfilment. CBF help us to get our book into the hands of our customers all across the country, as well as fulfilling our wholesale orders to larger suppliers. We appreciate their flexibility and the bespoke service they are able to offer us. The world of ecommerce was new to us, and the team at CBF have been really helpful in making everything possible for us, and are always friendly and quick to respond."

 

Charlie & Dale
nohma.com

Testimonial: Lola + Blake - Clothing & Accessories

"I’ve been really pleased with the service I have received from CBF. Each business is unique, and mine certainly has a lot of personalisation options and additions that customers request. CBF worked to implement these and find solutions to ensure that my brand remained as personal as when I individually wrapped and sent each order myself from my dining room table! Recent reviews from customers have remained positive with special mentions to the quality of the luxury gift wrap and the nice touch of personal notes."

 

Kat Paterson-Browne
Lola + Blake

Testimonial: Bodyhero - Health and Fitness

"CBF have been great in facilitating all aspects of our direct to consumer and business to business order fulfilment as our chosen 3PL company.

The team are always really helpful and resolve any questions or issues in a timely fashion."

 

Andy Birch
Bodyhero

Testimonial: Hyde & Hare - Luxury Cowhide Accessories

"CBF has been brilliant from start to finish in managing our fulfilment and distribution. What stands out is their ability to take initiative when processing orders and their support has been fundamental to our growth."

 

Piers Dickinson
Hyde & Hare

Testimonial: Dodo Pad - Books & Publication

"Moving to CBF has enabled us to improve our service to our own eCommerce customers – next day delivery and orders always despatched on time with full tracking – as well as navigate increasingly complex international shipping.
We are a small business with a peak at Christmas. CBF has given us the flexibility we needed, which was not possible when we were managing fulfilment in house."

 

Mafalda McCarthy
Dodo Pad

Testimonial: Lateral Line / Artemi Rum - Spirits Alcohol

"CBF has enabled us to establish our E-commerce platform initially through sales through Amazon. The service was very easy to set up, streamlined and efficient. Whenever any queries arise, they are very quickly dealt with by the CBF staff. We are very pleased to be working with CBF."

 

Arun Mahtani
Lateral Line

Testimonial: iNKSHIP. - Posters & Prints

"CBF have handled my orders for almost five years now, which single-handedly allowed me to grow from a bedroom business to a scale I could never have handled myself. I’m really grateful to the hard-working warehouse team who always fulfil my orders to a very high standard, and never seem to miss a beat."

 

Sam Hipwell
iNKSHIP.

CBF Fulfilment's online tools can integrate with your eCommerce sales channels and online marketplaces.

Single or multi-channel order processing? We can integrate your current workflow into our system and adapt to find the best fulfilment solution to help expand and grow your eCommerce business. Shopify to WooCommerce, Amazon to Etsy, We can process them all.

 

Our Client Services team are here to help advise and guide you to the next level.

It is possible to outsource your 3PL and Order Processing fulfilment to a business that cares about your stock as much as you do.

Talk to our team today to see how we can help get you great feedback on every order!

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Your 3PL Ecommerce Fulfilment, Distribution Centre and Contract Packing partner. Planned, Integrated, Packed and Delivered.

T: 01242 802140

 

CBF Fulfilment
1-11 Alvin Street
Gloucester
GL1 3EJ
UNITED KINGDOM

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