What are the best order fulfilment processes to make my business scalable?
To make your ecommerce business scalable, you need to have efficient order fulfilment processes. You need to know that your 3PL service provider can handle a growing number of orders without sacrificing the quality of processing or speed. We are modular and scalable at CBF Fulfilment, with warehousing space dedicated to order processing, bulk storage and contract packing we are the logistics provider for you.
Here are some of the best practices for 3PL order fulfilment that can help make your e-commerce business scalable:
- Streamline your order management system: Automate as many processes as possible to reduce the need for manual intervention. Consider using a software program or a third-party logistics (3PL) provider to help you manage your orders more efficiently.
- Optimize your inventory management: Make sure you have the right amount of inventory at all times to meet customer demand. Use our online tools to data analyse and see live inventory levels to forecast demand and ensure you always have enough inventory to fulfil orders, especially before that big marketing push or product launch.
- Create a flexible and agile warehouse layout: Our warehouse layout is designed to allow for easy access to products and efficient movement of goods to all bulk storage, order processing and Contract Packing areas. Our warehouse team ensure we work to strict SLA's to make your goods available at all times and to process your orders as you need them to
- Use reliable and efficient shipping methods: Choose reliable shipping carriers and use technology to track and manage shipments. We offer different shipping options from all couriers including DPD, Parcelforce, DHL, Evri, UPS, the Pallet networks as well as the Royal Mail to give meet all customers choices to meet their client's needs.
- Provide exceptional customer service: Ensure that your customer service team is well-trained and responsive. Provide clear and timely communication to customers about the status of their orders, and resolve any issues promptly. We support you with direct contact with our Client Services Team and Warehouse Supervisors so you can always get support to steer an order in the right direction.
By implementing all these best practices, you can create an order fulfilment process that is efficient, scalable, and customer-focused, helping to drive growth and profitability for your business.
Work with us to ensure your 3PL order process is nailed and as tight as it can be. We are processing up to 250,000 items per month and growing. Want scale? We know how to manage your orders.
Ecommerce Order Management
with ONE login
All E-commerce clients have access to our FREE Software Integrations with your shopping carts.
- Online Stock Controls
- Live Order Tracking
- Multi-Channel Order Management
- Shipping Management
- Full Reporting
- Barcode Verified
- Cloud-based, Easy to use
- & it's free to you.
In the last month we have processed the following:
Free API Integrations for all your Shopping and Courier Channels
Need to manage serial numbers,
lot and batch information in your order processing?
Not a problem, our online tools will help you choose batched products and report/notify correctly on expiry dates. You can export all data associated with all orders to help manage your warranty processes.
Your staff can login anytime (if allowed) to manage inventory levels, process orders and communicate directly to the picking teams to help with order specifics.
We operate at 98% same day dispatch on all our orders on our system. The 2% are broken down to larger more complex multi-site rollouts and customer delayed dispatches to hold back on shipping until the receiver is ready for your publication shipments.
Testimonial: alya skin. - Cosmetics & Beauty
"We assigned CBF Fulfilment as our third party logistics company for UK orders 2 years ago.
They have been nothing short of amazing to work with, they are extremely quick to despatch orders and have a team that are always so willing to help when needed.
As an ecommerce business owner that has worked with multiple 3PL companies and can safely say that CBF Fulfilment has been the best we have ever worked with in all the years."
Testimonial: Climbingvan - Books and Publication
"We run Climbingvan, a resource for helping people with self-build van conversions. Last year we wrote our book, The Van Conversion Bible, which explains exactly how to convert a campervan.
As we live full-time in our own van and work remotely from the road, it's not possible for us to manage our own fulfilment. CBF help us to get our book into the hands of our customers all across the country, as well as fulfilling our wholesale orders to larger suppliers. We appreciate their flexibility and the bespoke service they are able to offer us. The world of ecommerce was new to us, and the team at CBF have been really helpful in making everything possible for us, and are always friendly and quick to respond."
Charlie & Dale
Testimonial: Lola + Blake - Clothing & Accessories
"I’ve been really pleased with the service I have received from CBF. Each business is unique, and mine certainly has a lot of personalisation options and additions that customers request. CBF worked to implement these and find solutions to ensure that my brand remained as personal as when I individually wrapped and sent each order myself from my dining room table! Recent reviews from customers have remained positive with special mentions to the quality of the luxury gift wrap and the nice touch of personal notes."
Lola + Blake
Testimonial: Bodyhero - Health and Fitness
"CBF have been great in facilitating all aspects of our direct to consumer and business to business order fulfilment as our chosen 3PL company.
The team are always really helpful and resolve any questions or issues in a timely fashion."
Testimonial: Hyde & Hare - Luxury Cowhide Accessories
"CBF has been brilliant from start to finish in managing our fulfilment and distribution. What stands out is their ability to take initiative when processing orders and their support has been fundamental to our growth."
Hyde & Hare
Testimonial: Dodo Pad - Books & Publication
"Moving to CBF has enabled us to improve our service to our own eCommerce customers – next day delivery and orders always despatched on time with full tracking – as well as navigate increasingly complex international shipping.
We are a small business with a peak at Christmas. CBF has given us the flexibility we needed, which was not possible when we were managing fulfilment in house."
Testimonial: Lateral Line / Artemi Rum - Spirits Alcohol
"CBF has enabled us to establish our E-commerce platform initially through sales through Amazon. The service was very easy to set up, streamlined and efficient. Whenever any queries arise, they are very quickly dealt with by the CBF staff. We are very pleased to be working with CBF."
Testimonial: iNKSHIP. - Posters & Prints
"CBF have handled my orders for almost five years now, which single-handedly allowed me to grow from a bedroom business to a scale I could never have handled myself. I’m really grateful to the hard-working warehouse team who always fulfil my orders to a very high standard, and never seem to miss a beat."
Your 3PL Ecommerce Fulfilment and Contract Packing partner. Planned, Integrated, Packed and Delivered.
T: 01242 802140
1-11 Alvin Street