What is a Fulfilment System and have you got yours in place?

A fulfilment system is a set of processes and technologies used by businesses to manage the order fulfilment process. It involves everything from receiving an order to delivering the products to the customer. Something we deal with on a daily basis.

It's what we thrive on and try to master the art of every day. Our fulfilment systems are tried and tested so you don't need to invest the time and money in the infrastructure in having your own warehouse and team processing your orders.

  1. Order management: This involves receiving and processing orders from various sales channels such as websites, marketplaces, or retail stores. Usually though our online tools automatically and every 30 minutes in most cases.
  2. Inventory management: This involves keeping track of inventory levels, and ensuring that there is sufficient inventory to fulfil orders. We present live real-time data to you so you can make decisions to manage marketing outputs and sell products as you need to manage them.
  3. Pick and pack: This involves picking the products from inventory, packing them in a suitable box or packaging, and labelling them with the necessary shipping information. Your products packed the way you want them to be.  Not many can say that!
  4. Shipping: This involves shipping the package using a carrier such as DPD, Parcelforce, UPS, FedEx, or Royal Mail and tracking the consignment until it reaches its destination.
  5. Returns management: This involves handling returns and exchanges, and processing refunds or replacements as needed. Reverse logistics is an art form, we work daily to ensure you minimise losses and keeping your customers happy so they are not likely to go online and leave poor reviews.

Fulfilment systems can be managed in-house by a business or outsourced to a third-party logistics provider (3PL) like our team at CBF Fulfilment. Outsourcing to a 3PL allows businesses to focus on their core operations while relying on the expertise of a dedicated logistics provider to handle fulfilment.

Fulfilment systems are important for businesses because they help streamline the order fulfilment process, reduce errors, and improve customer satisfaction by ensuring that orders are delivered quickly and accurately. We need to be scalable and modular so we grow as you grow.

Remember without your success, we have none.

Free API Integrations for all your Shopping and Courier Channels


Simplicity in Process.
All in the Preparation.

One of the great benefits of pre-prepping your products with SKU specific barcode labels and in postage ready packaging means very quick turn around from orders appearing on our system to being turned around and sent out the door to your customers.

As part of our contract packing and kit build Team, this is something we have helped facilitate for a number of our clients. We process orders for multi-site retailers, FBA and to help support your own sales channels.

Testimonial: alya skin. - Cosmetics & Beauty

"We assigned CBF Fulfilment as our third party logistics company for UK orders 2 years ago.

They have been nothing short of amazing to work with, they are extremely quick to despatch orders and have a team that are always so willing to help when needed.

As an ecommerce business owner that has worked with multiple 3PL companies and can safely say that CBF Fulfilment has been the best we have ever worked with in all the years."


alya skin.

Testimonial: Climbingvan - Books and Publication

"We run Climbingvan, a resource for helping people with self-build van conversions. Last year we wrote our book, The Van Conversion Bible, which explains exactly how to convert a campervan.
As we live full-time in our own van and work remotely from the road, it's not possible for us to manage our own fulfilment. CBF help us to get our book into the hands of our customers all across the country, as well as fulfilling our wholesale orders to larger suppliers. We appreciate their flexibility and the bespoke service they are able to offer us. The world of ecommerce was new to us, and the team at CBF have been really helpful in making everything possible for us, and are always friendly and quick to respond."


Charlie & Dale

Testimonial: Lola + Blake - Clothing & Accessories

"I’ve been really pleased with the service I have received from CBF. Each business is unique, and mine certainly has a lot of personalisation options and additions that customers request. CBF worked to implement these and find solutions to ensure that my brand remained as personal as when I individually wrapped and sent each order myself from my dining room table! Recent reviews from customers have remained positive with special mentions to the quality of the luxury gift wrap and the nice touch of personal notes."


Kat Paterson-Browne
Lola + Blake

Testimonial: Bodyhero - Health and Fitness

"CBF have been great in facilitating all aspects of our direct to consumer and business to business order fulfilment as our chosen 3PL company.

The team are always really helpful and resolve any questions or issues in a timely fashion."


Andy Birch

Testimonial: Hyde & Hare - Luxury Cowhide Accessories

"CBF has been brilliant from start to finish in managing our fulfilment and distribution. What stands out is their ability to take initiative when processing orders and their support has been fundamental to our growth."


Piers Dickinson
Hyde & Hare

Testimonial: Dodo Pad - Books & Publication

"Moving to CBF has enabled us to improve our service to our own eCommerce customers – next day delivery and orders always despatched on time with full tracking – as well as navigate increasingly complex international shipping.
We are a small business with a peak at Christmas. CBF has given us the flexibility we needed, which was not possible when we were managing fulfilment in house."


Mafalda McCarthy
Dodo Pad

Testimonial: Lateral Line / Artemi Rum - Spirits Alcohol

"CBF has enabled us to establish our E-commerce platform initially through sales through Amazon. The service was very easy to set up, streamlined and efficient. Whenever any queries arise, they are very quickly dealt with by the CBF staff. We are very pleased to be working with CBF."


Arun Mahtani
Lateral Line

Testimonial: iNKSHIP. - Posters & Prints

"CBF have handled my orders for almost five years now, which single-handedly allowed me to grow from a bedroom business to a scale I could never have handled myself. I’m really grateful to the hard-working warehouse team who always fulfil my orders to a very high standard, and never seem to miss a beat."


Sam Hipwell


Over the years we have stored and processed e-commerce and wholesale orders for most industry sectors.
We are the chosen Distribution Centre, 3PL Logistics and Ecommerce Fulfilment Service Partner for hundreds of clients.  We specialise in fast-moving items from Small and Light to Two-Man lift products.

But there are always items we haven't seen,
so make sure you say Hi!

Talk to us about your Returns processing and FBA stock preparation.
We are happy to help with all your goods coming back for putting back on the shelf for resale or for quarantining.


Your 3PL Ecommerce Fulfilment, Distribution Centre and Contract Packing partner. Planned, Integrated, Packed and Delivered.

T: 01242 802140


CBF Fulfilment
1-11 Alvin Street

We would love to hear from you. Let's get started.

Main Fulfilment Enquiry Form