What is a Fulfilment System and have you got yours in place?
A fulfilment system is a set of processes and technologies used by businesses to manage the order fulfilment process. It involves everything from receiving an order to delivering the products to the customer. Something we deal with on a daily basis.
It's what we thrive on and try to master the art of every day. Our fulfilment systems are tried and tested so you don't need to invest the time and money in the infrastructure in having your own warehouse and team processing your orders.
- Order management: This involves receiving and processing orders from various sales channels such as websites, marketplaces, or retail stores. Usually though our online tools automatically and every 30 minutes in most cases.
- Inventory management: This involves keeping track of inventory levels, and ensuring that there is sufficient inventory to fulfil orders. We present live real-time data to you so you can make decisions to manage marketing outputs and sell products as you need to manage them.
- Pick and pack: This involves picking the products from inventory, packing them in a suitable box or packaging, and labelling them with the necessary shipping information. Your products packed the way you want them to be. Not many can say that!
- Shipping: This involves shipping the package using a carrier such as DPD, Parcelforce, UPS, FedEx, or Royal Mail and tracking the consignment until it reaches its destination.
- Returns management: This involves handling returns and exchanges, and processing refunds or replacements as needed. Reverse logistics is an art form, we work daily to ensure you minimise losses and keeping your customers happy so they are not likely to go online and leave poor reviews.
Fulfilment systems can be managed in-house by a business or outsourced to a third-party logistics provider (3PL) like our team at CBF Fulfilment. Outsourcing to a 3PL allows businesses to focus on their core operations while relying on the expertise of a dedicated logistics provider to handle fulfilment.
Fulfilment systems are important for businesses because they help streamline the order fulfilment process, reduce errors, and improve customer satisfaction by ensuring that orders are delivered quickly and accurately. We need to be scalable and modular so we grow as you grow.
Remember without your success, we have none.
Free API Integrations for all your Shopping and Courier Channels
Simplicity in Process.
All in the Preparation.
One of the great benefits of pre-prepping your products with SKU specific barcode labels and in postage ready packaging means very quick turn around from orders appearing on our system to being turned around and sent out the door to your customers.
As part of our contract packing and kit build Team, this is something we have helped facilitate for a number of our clients. We process orders for multi-site retailers, FBA and to help support your own sales channels.
Your 3PL Ecommerce Fulfilment, Distribution Centre and Contract Packing partner. Planned, Integrated, Packed and Delivered.
T: 01242 802140
CBF Fulfilment
1-11 Alvin Street
Gloucester
GL1 3EJ
UNITED KINGDOM
